Refund policy
🔁 Return & Refund Policy
At The Tiny Tea Cup, we take pride in offering high-quality teas and thoughtfully curated experiences. Please review our policy below.
🫖 Tea & Retail Items
All tea and retail item sales are final.
If your order is received incorrectly, please contact us within 3 days of receipt. To be eligible for review, products must be unused and unopened, with the original seal intact.
Once verified, The Tiny Tea Cup will work with you to resolve the issue appropriately.
The Tiny Tea Cup is not responsible for damage that occurs after the product leaves our store or during transit; however, we will review concerns on a case-by-case basis and assist when possible.
🎟️ Events & Experiences
All event ticket purchases are non-refundable.
Due to limited seating and preparation requirements, we are unable to offer refunds for events.
If you are unable to attend, please contact us in advance. Ticket transfers or accommodations may be considered on a case-by-case basis, but are not guaranteed.
The Tiny Tea Cup reserves the right to modify event details if necessary.
📦 Incorrect Orders
If your order arrives incorrectly, please contact us within 3 days of delivery with:
- Your order number
- A description of the issue
- Photos (if applicable)
We will review the situation and determine an appropriate resolution.
🚫 Returns
We do not accept returns on tea or retail products due to the nature of consumable goods.
📬 Contact Us
For any questions or concerns regarding your order:
The Tiny Tea Cup
📧 info@thetinyteacup.com